Shipping policy
Photocard Mystery Pack Shipping-Included Destinations
For eligible PixelPouch official photocard mystery packs, the listed product price includes international shipping to Japan, Taiwan, Hong Kong, Singapore, the United States, Canada, the United Kingdom, Australia, and EU destinations.
Estimated delivery times vary by destination, carrier, and customs processing. Tracking will be provided after dispatch when available.
For DDP-supported routes, applicable import taxes and customs duties are calculated through checkout where available. For destinations or carrier routes that are not eligible for DDP processing, local customs duties, import taxes, or handling fees may be charged by the destination country.
- Japan: shipping included for eligible photocard mystery packs.
- Taiwan: shipping included for eligible photocard mystery packs.
- Hong Kong: shipping included for eligible photocard mystery packs.
- Singapore: shipping included for eligible photocard mystery packs.
- United States / Canada / United Kingdom / Australia / EU: shipping included for eligible photocard mystery packs.
📦 Shipping Policy (DDP - Delivered Duty Paid)
Say goodbye to complicated steps! 💸
With our DDP (Delivered Duty Paid) shipping, you can completely forget the hassle of paying customs duties and VAT every time your package goes through customs. Now you can shop without worrying about extra costs and simply wait for your delivery with excitement.
Experience it now! ✨
Add your favorite items to your cart and enjoy the free shipping benefits. We've taken care of everything so you can focus solely on the joy of shopping, without any complicated procedures.
We ship worldwide from Korea, Hong Kong, China, and the United States.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order, including all import taxes and customs duties, will be calculated and displayed at checkout. Delivery time varies depending on the destination and local courier conditions, and is typically completed within 14 days of your order.
Customs & Import Taxes (DDP Notice)
The final price you pay at checkout includes all import taxes, customs duties, and fees. We handle the payment of these charges to the destination country's customs authorities, so you won't have to pay them upon delivery.
We are not responsible for delays due to customs.
Address Accuracy
Please ensure your shipping address is complete and correct. We are not responsible for lost packages due to an incorrect address.